Office Supplies, Office Products, Copiers, Fax Machines and Service

Remote Help Desk

 

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Remote Support FAQs
  • Customers must permit a Technician to use each Rescue function.
  • Customers can choose to terminate the session at any time.
  • All traces of the Customer Applet disappear from the remote PC when the session is finished.
  • Comply with HIPAA, Sarbanes-Oxley and other corporate, local, and federal legislation with end-to-end, 256-bit SSL encryption - the same security levels used and trusted by major banking institutions.